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I'm looking for my next role in CRM, lifecycle or community marketing, full-time or fractional, remote or in person around Varese, Novara, Verbano-Cusio-Ossola and Milan, in English or Italian. The quickest way to talk is a 30-minute call.
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What I can help with
CRM & lifecycle programs
From an empty CRM to a plan the team can run: segment definitions, trigger → surface → message → KPI tables for activation, cross-sell and retention, and a deployment calendar that stops campaigns from colliding.
I wrote this strategy for Trust Wallet in 2025.
Multilingual campaign operations
Localization workflows that keep crypto terms intact and respect every surface's character limits, plus banner and push configuration with targeting and QA before launch.
Announcements in 10 languages and push in 8, for launches such as Cash App Pay and Banxa.
Crypto community operations
Telegram and Discord communities that stay useful as they grow: moderation, ambassador programs, anti-scam automation, screening for private groups and a playbook for when things go wrong.
Seven years as an admin of Trust Wallet's global Telegram community.
AI in marketing operations
Pipelines that take the volume out of localization, reporting and content, with the verification step that makes their output safe to use.
The tools on my Projects page were built this way.
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