Telegram & Discord community manager
Telegram and Discord communities that stay useful as they grow, with moderation, ambassadors and anti-scam automation.
What I do
- Moderation rules, an admin team and a playbook for when things go wrong.
- Ambassador programs: recruiting, coordinating and keeping volunteers motivated.
- Anti-scam automation and screening for private groups.
- Quest campaigns on Zealy and QuestN that bring members back.
Where I have done it
Where I work
Remote for teams anywhere, in English or Italian. In person across the provinces of Varese, Novara and Verbano-Cusio-Ossola and in Milan.
Common questions
Which platforms do you manage?
Telegram and Discord. I ran Trust Wallet's global Telegram community for seven years and a network of more than fifteen regional communities.
Do you moderate every day, or set it up for my team?
Either. I can run moderation myself, or set up the rules, the admin team and the playbook and hand them over to your people.
How do you deal with scams?
With screening before anyone joins a private group, automation that removes the usual impostors, and a written playbook for the day something goes wrong.
Other services
From an empty CRM to a plan your team can run: segments, triggers, messages and KPIs.
Bots that screen new members, run referral programs or mirror channels, tested and released with versions.
Pipelines that take the volume out of localization, reporting and content, checked before anything ships.
Localization workflows and campaign setup across languages, with targeting and QA before launch.